Career
Opportunities

Key Responsibilities :

• Lead, develop and enhance the customer experience in our stores by fostering and maintaining a friendly positive attitude in all employees and drive store sales with hands on style leadership.
• Treat each customer as a guest in our stores.
• Uphold the highest standards in store cleanliness and serviceability, execute in store site layouts, displays and in store stocking as well as plan-o-grams and retail processes to create an environment for an outstanding customer experience.
• Demonstrate leadership, foster teamwork, show initiative and excitement for all store promotions and merchandising standards to facilitate sales growth in your store.
• Set the example for your store team.  Consistently adhere to walk the store compliance standards.
• Enhance and maintain good positive communication with customers, district managers, your team of employees and vendors to enhance the performance and profitability of your store’s team and to continue to grow our customer base.
• Identify and resolve site issues and problems in a timely and positive manner. Efficiently and accurately processes sales transactions using the POS register system and adheres to checkout standards.
• Manages inventory shortage strategy, results, and concerns, and communicates policies and procedures to store population.
• Maintains a low open position rate by pro-actively recruiting and hiring quality associates with strong customer service and operational skills.
• Develops and retains direct reports, ensuring their readiness for increased responsibilities and providing a bench of internal talent who are upwardly mobile to fill critical positions.
• Responsible for maintaining fair and accurate practices within the store including equitable hiring, scheduling, promotions and performance management.
• Manages poor performance and terminations appropriately, in partnership with the Human Resource Manager, district manager and/or operations manager.
• Perform any other duties that are assigned by management.

Skills/Qualifications

• Proven leadership and performance with experience in a retail environment.
• Has a passion for customer service while utilizing exceptional people skills and have a desire to excel in everything you do.
• Previous experience in leading teams preferred.
• Basic knowledge of financial management and computer literacy in computer programs such as Microsoft Word, Outlook, and Excel.
• Ability to multi-task, run a cash register, process transactions, and run store equipment.
• Maintain a disciplined approach to managing, training and developing your store team in daily work duties and responsibilities.
• Uphold company standards in personal appearance, work ethic, store cleanliness and customer service.
• Ability to lift and carry 25 lbs.
• Ability to lift items, bend and work on your feet for during your work shifts.
• Have a can-do and team building attitude in everything you do while working at a TRIO store.

*This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. This document describes the position currently available. It is not an employment contract. Our company reserves the right to modify job duties or job descriptions at any time

Key Responsibilities :

• Develop and enhance the customer experience in our stores by maintaining a friendly positive attitude and drive store sales with an out-going personality. Treat each customer as a guest in our stores.
• Maintain the highest site standards as listed in the ‘walk the store list’ including store cleanliness, in store site layouts, displays and in store stocking as well as plan-o-grams and retail processes to create an environment for an outstanding customer experience.
• Demonstrate initiative and excitement for all store promotions and merchandising standards to facilitate sales growth.
• Sustain good positive communication with customers, managers, fellow employees and vendors to enhance the performance and profitability of your store’s team and to continue to grow our customer base.
• Identify and resolve site issues and problems in a timely and positive manner. Efficiently and accurately processes sales transactions using the POS register system and adhere to company guidelines and policies at all times.
• Be responsible and proactive in your shift duties and responsibilities, be timely in your work ethic, treat all customers, managers, and fellow employees with dignity and respect and maintain an honest, friendly and positive work environment for all.
• Perform any other duties that are assigned by management.

Skills/Qualifications:

• Ability to be a leader and a team player. Have a passion for customer service, utilize exceptional people skills and have a desire to excel.
• ​Previous retail experience preferred.
• Ability to multi-task, run a cash register, process transactions, and run store equipment.
• Maintain a disciplined approach to your daily work duties and maintain company standards in personal appearance, work ethic, store cleanliness and customer service.
• Ability to lift and carry 25 lbs.
• Ability to lift items, bend and work on your feet for during your work shifts.
• Have a can-do and team building attitude in everything you do while working at a TRIO store.

*This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. This document describes the position currently available. It is not an employment contract. Our company reserves the right to modify job duties or job descriptions at any time.

Key Responsibilities :

• Train and motivate staff to provide exceptional customer service and meet performance targets.
• Manage and supervise all carwash operations, including driving sales & profitability of the carwash, overseeing
  staff, scheduling, and training
• Responsible to ensure that Carwash is staffed and consistently operational during defined business hours.
• Responsible for ensuring the facility is clean, well-maintained, and fully stocked with necessary supplies and
  equipment
• Ensure that all preventive maintenance and standard operating procedures are consistently followed.
• Perform regularly scheduled maintenance on all equipment to ensure it is kept in proper working order.
• Responsible to work with the Carwash team to keep vacuums unclogged, hoses hung properly, and trash cans
  emptied.
• Monitor and maintain inventory levels, placing orders for supplies as needed.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner and partner with the
  supervisors to resolve all issues in a timely manner.
• Conduct regular inspections to ensure quality control and adherence to safety standards.
• Maintain accurate records of carwash transactions, including sales, expenses, and customer data.
• Ensure compliance with all relevant health, safety, and environmental regulations.
• Conduct performance evaluations and provide feedback to staff, identifying areas for improvement and
  implementing training programs as necessary.
• Sustain good positive communication with customers, managers, fellow employees and vendors to enhance the
  performance and profitability of your sites team and to continue to grow our customer base.
• Lead by example and ensure that carwash attendants are responsible and proactive in the shift duties and
  responsibilities.
• Perform any other duties that are assigned by management.

Skills/Qualifications:

• High school diploma or equivalent; additional education or certification in business management or a related field is
  a plus.
• 1-5 years of managing a tunnel carwash strongly preferred.
• Strong leadership and interpersonal skills, with the ability to motivate and manage a diverse team.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Exceptional customer service skills, with a friendly and approachable demeanor.
• Strong problem-solving and decision-making abilities.
• Knowledge of carwash equipment, maintenance, and repair procedures.
• Ability to work flexible hours, including weekends and holidays, as required. Required to work at least 50 hours per
  week.
• Have a passion for customer service with exceptional people skills and have a desire to excel.
• Maintain a disciplined approach to your daily work duties and maintain company standards in personal appearance,
  work ethic, carwash and facility cleanliness and customer service.
• Ability to lift and carry 25 lbs. Ability to lift items, bend and work on your feet for an 8 hour work shift.
• Have a can-do and team building attitude in everything you do while working at a Graham Enterprise site.

*This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. This document describes the position currently available. It is not an employment contract. Our company reserves the right to modify job duties or job descriptions at any time.

Key Responsibilities :

• Always be ready to assist customers with menu options and payment. Maintain a friendly positive attitude and drive carwash sales with an out-going personality. Treat each customer as a guest.
• Guide cars into the wash area with a focused, pleasant, and competent demeanor
• Perform visual inspections of the condition of each vehicle prior to sending it through the wash bay
• Perform visual inspections in the tunnel and back room to ensure all equipment and chemicals are functioning properly
• Be proficient with all policies and procedures and able to perform them on a daily basis as needed
• Perform regularly scheduled maintenance on all equipment to ensure it is kept in proper working order
• Maintain the highest standards in cleanliness. Keep the entire property spotlessly clean and ensure everything is kept in
  the proper place and organized
• Keep vacuums unclogged, hoses hung properly, and trash cans emptied
• Sustain good positive communication with customers, managers, fellow employees and vendors to enhance the
  performance and profitability of your sites team and to continue to grow our customer base.
• Be responsible and proactive in your shift duties and responsibilities, be timely in your work ethic, treat all customers, managers, and fellow employees with dignity and respect and maintain an honest, friendly and positive work environment for all.
• Perform any other duties that are assigned by management.

Skills/Qualifications:

• Have a passion for customer service with exceptional people skills and have a desire to excel.
• Maintain a disciplined approach to your daily work duties and maintain company standards in personal appearance, work
  ethic, carwash and facility cleanliness and customer service.
• Ability to lift and carry 25 lbs. Ability to lift items, bend and work on your feet for an 8 hour work shift.
• Have a can-do and team building attitude in everything you do while working at a Graham Enterprise site.

*This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. This document describes the position currently available. It is not an employment contract. Our company reserves the right to modify job duties or job descriptions at any time.

Key Responsibilities (not all inclusive):

• Managing the upkeep of equipment and supplies to meet health and safety standards.
• Inspecting buildings’ structures to determine the need for repairs or renovations.
• Take initiative and lead role in scheduling repairs, renovation projects and safety inspection and manage contractor and vendor relationships.
• Develop and implement a facility management program including preventative maintenance and life-cycle requirements.
• Conduct and document regular facilities inspections.
• Respond to facility and equipment alarms and system failures.
• Provide prompt response to requests and issues from our stores.
• Check completed work by contractors and vendors.
• Generate and present regular reports and reviews of facility-related budgets, finances, contracts, compliance, expenditures and purchases.

*Specific key responsibilities may vary as per different job profiles.

We currently do not have any openings for our maintenance teams. However, TRIO is continually looking for talent. To express your interest in joining the TRIO team, inquire about general career opportunities OR to share your resume, please email us at jointheteam@gotoTRIO.com. Should we have an opening in the future and we find your professional background to be a fit, our Human Resource Team will contact you.

Key Responsibilities:

• Compile data, prepare variety of reports and effectively communicate with the field/operations team.
• Oversee auditing of store paperwork, including invoices and POS daily activity reports.
• General Ledger Account analysis and reconciliations, including banks, item receive, coupons, etc.
• Closely coordinate internal control objectives to further the mission, vision and objectives of TRIO.
• Ensuring that the company complies with all legal and regulatory requirements of financial and accounting processes.
• Partner with the field leadership team to limit risks of loss due to any kind of error, fraud, or technology malfunction.
• Partner with the key field leaders to identify and resolve site issues and problems in a timely and positive manner.
• Proactively seek opportunities to correct issues, processes and improve overall performance and profitability at TRIO.
• Actively participate in planning, education and execution of new company rollouts I.E. systems, technology, policies & procedures.

*Specific key responsibilities may vary as per different job profiles.

We currently do not have any openings for our Business support team. However, TRIO is continually looking for talent. To express your interest in joining the TRIO team, inquire about general career opportunities OR to share your resume, please email us at jointheteam@gotoTRIO.com. Should we have an opening in the future and we find your professional background to be a fit, our Human Resource Team will contact you.